Location: Level 8, Suite 801, 309 Kent St, Sydney, NSW, 2000
Job Type: Full Time
Job Closes: Wednesday 1 May
Opportunity to work for a market leader
A Graduates first step in a successful Valuation career
Opteon is an international provider of valuations, advisory and specialist property services in the Australian and New Zealand market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property services providers. Our future growth strategy is for organic growth, diversification and international expansion.
As a market leader we need an exceptional support team to assist in reaching our business goals. We are looking for Graduates who would like the opportunity to start their Valuation career by supporting our successful Valuers.
Your key areas of focus
Communicate effectively with clients and Valuers to ensure enquiries received are logged and the correct process is followed.
Collate, check and send file audits as requested by clients.
Identify improvements or issues within our internal VMS which hinder compliance to client's requirements.
Undertake report auditing as directed.
Escalate and communicate auditing issues promptly to the Team Leader – Quality Control and Desktops as identified.
Ensure audit recording systems are maintained to a professional standard in order to satisfy customer SLAs.
Assist with the production of periodic reporting documents requested for internal policy review, and strategic management decisions.
Ensure all customer contact is positive and effective to maintain strong relationships.
A Graduate with a passion for the property market, specifically Valuations.
Ability to understand the importance of quick resolution of concerns and the right time to escalate.
High attention to detail and adheres to standards and company policy,
Customer focused with the ability to develop strong customer relationships.
Advanced computer skills.
Excellent communication (written & verbal) and interpersonal skills.
Ability to share knowledge and work within a team.
Excellent coordination and time management skills.
Analytical with the ability to think outside the square and use initiative.
Successful completion of VCE or equivalent – Essential.
Enrolled in Degree in Business (Property) or equivalent – Highly Desirable.
Student Member of the Australian Property Institute – Desirable.
What we offer
We offer rewarding careers for outstanding individuals, a positive and inclusive culture and the distinct opportunity for high performers to develop professionally. This is your opportunity to be a part of Opteon and its ongoing success. Full training will be provided.
Interested in Applying?
Please apply for this position by submitting your confidential application online including resume and cover letter. If you require further information please contact Charlotte Machin at firstname.lastname@example.org for a confidential discussion.